How do I contact Nexus Support?

Email support@nexuscenter.io with a short description of what you were trying to do and what happened instead.

Include as much of the following as you have:

Which hub: Engagement Hub, Sales Enablement Hub, or Experience Hub
The record involved: Visit ID, Request ID, speaker name, room name, or template name
What you did: the steps you took, in order
What you expected, and what happened instead
Screenshots of the screen and any error or warning message
When it happened: date, time, and your time zone
Your role: for example, Admin, Briefing Manager, or Requester
Your browser, if something isn't displaying correctly

Many issues come from settings or permissions. Before emailing, check that:

You're signed in with the role you expect.
The feature is turned on for your site or Visit Type. Each article's Before you start section says whether an admin needs to enable it.
Refreshing the page doesn't fix the issue.