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External Attendee to Internal Profile Change

Admins can now create an internal profile using the same email address when that person already exists as an external attendee.

This allows the existing person record to be reused during profile creation and reduces the need for support intervention when an external attendee later needs to be onboarded as an internal user.

Known Issue: The primary attendee added through the External Request Form is not covered in this release and will be addressed in a hotfix.

Highlights

  • Admins can create an internal user, speaker, or person profile from an existing external attendee record using the same email address.
  • The existing person record is reused instead of creating a duplicate profile.
  • The person is converted from external to internal as part of the profile creation flow.
  • Whitelisted domain validation continues to apply during profile creation.