--- title: What are the Different Visit Statuses? description: What are the Different Visit Statuses? --- [Skip to content](https://nexusengage.com/help/what-are-the-different-visit-statuses#main-content) English Show submenu for translations ![fb2acfcb-b621-467c-ac7f-d5d4beee378d-1](https://nexusengage.com/hs-fs/hubfs/fb2acfcb-b621-467c-ac7f-d5d4beee378d-1.png?width=200&height=53&name=fb2acfcb-b621-467c-ac7f-d5d4beee378d-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Nexus Website](https://nexuscenter.io/) [Nexus Website](https://nexuscenter.io/) What are you looking for? - There are no suggestions because the search field is empty. 1. [Nexus Help Center](https://nexusengage.com/help) 2. [Engagement Hub](https://nexusengage.com/help/engagement-hub) 3. [Visit Status](https://nexusengage.com/help/engagement-hub#visit-status) # What are the Different Visit Statuses? ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e03b22b380503dfdf80d0/file-AtQ434LDuM.png) **HELD**: The date has been temporarily held with minimal information provided. The person who held the date must complete and submit the full request within a certain amount of time or else the date is released and hold date is deleted. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e059b9ccf62287e5e97c8/file-fbH8e2ez2s.png) **INCOMPLETE**: The request form has been started and a date has been selected, but not all the required information has been provided to submit the request. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e05c312c07c18afddaf4a/file-vwjOr7M4gA.png) **TENTATIVE**: The visit request has been submitted with all required information, however it has not yet been confirmed (approved) by the briefing center team. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e05d8e5648623c88e220a/file-mhQTFQMB2l.png) **DECLINED**: The tentative visit request was declined by the briefing center team (this means the visit did not get confirmed). A decliend visit still retains all its information and can be resubmitted by the account team. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e05f72b380503dfdf80d7/file-AyNzGeGY1v.png) **CONFIRMED**: The visit has been reviewed and confirmed by the briefing center team. At this point, invitations can be distributed via the Invitation Manager. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e060412c07c18afddaf4b/file-xPytUvMlQ9.png) **CANCELLED**: A confirmed visit was cancelled by the briefing center team. All information has been preserved for the visit and the meeting owner can restore the visit to a new tentative date. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e06159ccf62287e5e97ce/file-ctIUc8Q0Eo.png) **COMPLETE**: When a confirmed visit passes its end-date, its status is changed to Completed. From here, surveys can be distributed, and visit information can still be updated. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e06239ccf62287e5e97cf/file-C0Cv6mIDzb.png) **CLOSED**: Closed means that the visit has been archived. From this point no changes can be made to the visit details, but everything is available for reporting still. You can reopen a closed visit which sets it back to 'Completed' Status. --- If you are interested in the worklow in BriefingEdge and how a visits moved between the different visit statuses: ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/611aa3c462402b7b1189c148/images/615e06e012c07c18afddaf57/file-jeH1LzoPKk.jpg) - [Engagement Hub](https://nexusengage.com/help/engagement-hub#main-content) - [Release Notes](https://nexusengage.com/help/engagement-hub#release-notes) - [Dashboard and Calendar](https://nexusengage.com/help/engagement-hub#dashboard-and-calendar) - [Visit Requests and Form](https://nexusengage.com/help/engagement-hub#visit-requests-and-form) - [Visit Scheduling and Management](https://nexusengage.com/help/engagement-hub#visit-scheduling-and-management) - [Site and Room Administration](https://nexusengage.com/help/engagement-hub#site-and-room-administration) - [User Management and Profiles](https://nexusengage.com/help/engagement-hub#user-management-and-profiles) - [System Configurations](https://nexusengage.com/help/engagement-hub#system-configurations) - [API](https://nexusengage.com/help/engagement-hub#api) - [Domain](https://nexusengage.com/help/engagement-hub#domain) - [Topics/Agenda](https://nexusengage.com/help/engagement-hub#topics-agenda) - [Global Settings](https://nexusengage.com/help/engagement-hub#global-settings) - [Visit Types](https://nexusengage.com/help/engagement-hub#visit-types) - [Admin](https://nexusengage.com/help/engagement-hub#admin) - [Communication](https://nexusengage.com/help/engagement-hub#communication) - [Visit Management](https://nexusengage.com/help/engagement-hub#visit-management) - [Artificial Intelligence (AI)](https://nexusengage.com/help/engagement-hub#artificial-intelligence-ai) - [Availability](https://nexusengage.com/help/engagement-hub#availability) - [Visit List](https://nexusengage.com/help/engagement-hub#visit-list) - [Export](https://nexusengage.com/help/engagement-hub#export) - [Requestor](https://nexusengage.com/help/engagement-hub#requestor) - [FAQ](https://nexusengage.com/help/engagement-hub#faq) - [Login Access](https://nexusengage.com/help/engagement-hub#login-access) - [Coordinator](https://nexusengage.com/help/engagement-hub#coordinator) - [Visit Status](https://nexusengage.com/help/engagement-hub#visit-status) - [Individual Time Block](https://nexusengage.com/help/engagement-hub#individual-time-block) - [Navigation](https://nexusengage.com/help/engagement-hub#navigation) - [Itinerary](https://nexusengage.com/help/engagement-hub#itinerary) - [Invitation](https://nexusengage.com/help/engagement-hub#invitation) - [Speakers](https://nexusengage.com/help/engagement-hub#speakers) - [Off-Site](https://nexusengage.com/help/engagement-hub#off-site) - [Survey](https://nexusengage.com/help/engagement-hub#survey) - [Attendee](https://nexusengage.com/help/engagement-hub#attendee) - [Sales Enablement Hub](https://nexusengage.com/help/sales-enablement-hub#main-content) - [Dynamics Application](https://nexusengage.com/help/sales-enablement-hub#dynamics-application) - [Salesforce Application](https://nexusengage.com/help/sales-enablement-hub#salesforce-application) - [Release Notes](https://nexusengage.com/help/sales-enablement-hub#release-notes) - [Experience Hub](https://nexusengage.com/help/experience-hub#main-content) - [Customer Portal](https://nexusengage.com/help/experience-hub#customer-portal) - [Onsite Channels](https://nexusengage.com/help/experience-hub#onsite-channels) - [Program Site](https://nexusengage.com/help/experience-hub#program-site) - [Content Management](https://nexusengage.com/help/experience-hub#content-management) - [Analytics](https://nexusengage.com/help/experience-hub#analytics) - [Nexus Experience Hub Single Sign On](https://nexusengage.com/help/experience-hub#nexus-experience-hub-single-sign-on) - [Content Chapters](https://nexusengage.com/help/experience-hub#content-chapters) - [Door Monitor](https://nexusengage.com/help/experience-hub#door-monitor) - [Media](https://nexusengage.com/help/experience-hub#media) - [Home Screen](https://nexusengage.com/help/experience-hub#home-screen) [![Nexus-Logo](https://nexusengage.com/hs-fs/hubfs/Nexus-Logo.jpg?width=143&height=50&name=Nexus-Logo.jpg "Nexus-Logo")](http://www.signet.tv) Nexus Help Center  Contact Nexus Support: [support@nexuscenter.io](mailto:support@nexuscenter.io)  Copyright © 2025, Nexus ```json { "@context" : "https://schema.org", "@id" : "https://nexusengage.com/#organization", "@type" : "Organization", "description" : "AI-powered customer engagement platform for enterprise teams.", "knowsAbout" : [ "Customer Engagement", "Briefing Programs", "Customer Experience", "Sales Enablement", "Executive Briefings", "Customer Advocacy" ], "logo" : { "@type" : "ImageObject", "height" : 32, "url" : "https://nexusengage.com/hubfs/raw_assets/public/nexus-theme/images/theme/nexus-logo.svg", "width" : 160 }, "name" : "Nexus", "sameAs" : [ "https://www.linkedin.com/company/nexus-hub/" ], "url" : "https://nexusengage.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://nexusengage.com/#website", "@type" : "WebSite", "inLanguage" : "en", "name" : "Nexus", "publisher" : { "@id" : "https://nexusengage.com/#organization" }, "url" : "https://nexusengage.com" } ```