--- title: Nexus Webhooks description: Nexus Webhooks --- [Skip to content](https://nexusengage.com/help/nexus-webhooks#main-content) English Show submenu for translations ![fb2acfcb-b621-467c-ac7f-d5d4beee378d-1](https://nexusengage.com/hs-fs/hubfs/fb2acfcb-b621-467c-ac7f-d5d4beee378d-1.png?width=200&height=53&name=fb2acfcb-b621-467c-ac7f-d5d4beee378d-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Nexus Website](https://nexuscenter.io/) [Nexus Website](https://nexuscenter.io/) What are you looking for? - There are no suggestions because the search field is empty. 1. [Nexus Help Center](https://nexusengage.com/help) 2. [Engagement Hub](https://nexusengage.com/help/engagement-hub) 3. [API](https://nexusengage.com/help/engagement-hub#api) # Nexus Webhooks This guide outlines how to integrate with the Engagement Hub’s webhook infrastructure to receive **real-time updates on Visit data** via the **v3 API**. --- #### 🧩 What Is a Webhook? A **webhook** is a way for our system to send data to your system automatically when certain events happen—specifically, when a **Visit** is created or updated in the Engagement Hub. --- #### ⚙️ How It Works 1. A Visit is created or updated in the Engagement Hub. 2. Within 30 seconds, a **webhook** sends a notification containing the Visit ID to your endpoint. 3. Your system should immediately call the **Visit Details API** to retrieve full Visit data: **Endpoint:** `GET https://api.nexuscenter.io/v3/Visits/{visitID}` **Operation:** `GET /Visits/{visitID}` **Response model:** `VisitFull`  (includes full visit, attendees, agenda, rooms, and customers) 4. Your system processes and stores the updated Visit information. To ensure data integrity, perform a **nightly backup sync** using the following endpoint: **Endpoint:** 5. `GET https://api.nexuscenter.io/v3/Visits` **Query Parameters:** - `StartDate`  (ISO 8601 date) - `EndDate`  (ISO 8601 date) - Optional flags to include extended visit data (e.g., `IncludeCustomers` , `IncludeAttendees` , etc.) **Response model:** `VisitExtendedPaginatedResponse` This ensures your system reconciles any missed updates. --- #### 📌 Timing and Data Latency Webhook notifications are **near real-time**, typically reflected in your system **within 1–2 minutes**. --- #### 🔐 Endpoint Setup Provide a **POST-capable webhook URL** in the format below: `https://bs-mw-webhook.hub.nexuscenter.io//?briefingId=` **Example:** `https://bs-mw-webhook.hub.nexuscenter.io/Twilio/?briefingId=` - The system appends the **Visit ID** to the `briefingId`  query parameter when invoking your webhook. - **No data is sent in the request body.** --- #### 📥 What You Need to Provide To enable your webhook integration, please supply: | Parameter | Description | | --- | --- | | **Tenant Name** | Used to construct the webhook endpoint URL | | **Webhook Endpoint URL** | Must accept `POST`  requests | | **DataTrigger** | `1` | | **DataPacket** | `1` | | **HttpMethod** | `POST` | --- #### 🧪 Webhook Trigger Criteria Webhooks are triggered automatically whenever **Visit-related data** changes, including: - Visit metadata (Name, Type, Time Zone, Start/End Dates & Times) - Room assignments, agenda items, and meals - Attendees, Accounts, or Team Members - Topics, Speakers, and related overrides --- #### 🔗 Related API v3 Endpoints | Purpose | HTTP Method & Endpoint | Response Schema | | --- | --- | --- | | Fetch a single Visit’s full details | `GET /Visits/{visitID}` | `VisitFull` | | Retrieve Visit summaries (e.g., for nightly sync) | `GET /Visits` | `VisitExtendedPaginatedResponse` | | Get Visit Attendees | `GET /Visits/{visitID}/Attendees` | `ArrayOfVisitAttendee` | | Get Visit Customers | `GET /Visits/{visitID}/Customers` | `ArrayOfVisitCustomerExtended` | --- #### ✅ Example Flow **Webhook Trigger:** `POST https://bs-mw-webhook.hub.nexuscenter.io/Twilio/?briefingId=12345` **Client Reaction:** `GET https://api.nexuscenter.io/v3/Visits/12345 Authorization: Bearer ` **Response:** (simplified) `{  "VisitID": 12345,  "VisitName": "Twilio Executive Briefing",  "VisitStart": "2025-11-02T14:00:00Z",  "Attendees": [...],  "Customers": [...],  "Rooms": [...],  "AgendaItems": [...] }` - [Engagement Hub](https://nexusengage.com/help/engagement-hub#main-content) - [Release Notes](https://nexusengage.com/help/engagement-hub#release-notes) - [Dashboard and Calendar](https://nexusengage.com/help/engagement-hub#dashboard-and-calendar) - [Visit Requests and Form](https://nexusengage.com/help/engagement-hub#visit-requests-and-form) - [Visit Scheduling and Management](https://nexusengage.com/help/engagement-hub#visit-scheduling-and-management) - [Site and Room Administration](https://nexusengage.com/help/engagement-hub#site-and-room-administration) - [User Management and Profiles](https://nexusengage.com/help/engagement-hub#user-management-and-profiles) - [System Configurations](https://nexusengage.com/help/engagement-hub#system-configurations) - [API](https://nexusengage.com/help/engagement-hub#api) - [Domain](https://nexusengage.com/help/engagement-hub#domain) - [Topics/Agenda](https://nexusengage.com/help/engagement-hub#topics-agenda) - [Global Settings](https://nexusengage.com/help/engagement-hub#global-settings) - [Visit Types](https://nexusengage.com/help/engagement-hub#visit-types) - [Admin](https://nexusengage.com/help/engagement-hub#admin) - [Communication](https://nexusengage.com/help/engagement-hub#communication) - [Visit Management](https://nexusengage.com/help/engagement-hub#visit-management) - [Artificial Intelligence (AI)](https://nexusengage.com/help/engagement-hub#artificial-intelligence-ai) - [Availability](https://nexusengage.com/help/engagement-hub#availability) - [Visit List](https://nexusengage.com/help/engagement-hub#visit-list) - [Export](https://nexusengage.com/help/engagement-hub#export) - [Requestor](https://nexusengage.com/help/engagement-hub#requestor) - [FAQ](https://nexusengage.com/help/engagement-hub#faq) - [Login Access](https://nexusengage.com/help/engagement-hub#login-access) - [Coordinator](https://nexusengage.com/help/engagement-hub#coordinator) - [Visit Status](https://nexusengage.com/help/engagement-hub#visit-status) - [Individual Time Block](https://nexusengage.com/help/engagement-hub#individual-time-block) - [Navigation](https://nexusengage.com/help/engagement-hub#navigation) - [Itinerary](https://nexusengage.com/help/engagement-hub#itinerary) - [Invitation](https://nexusengage.com/help/engagement-hub#invitation) - [Speakers](https://nexusengage.com/help/engagement-hub#speakers) - [Off-Site](https://nexusengage.com/help/engagement-hub#off-site) - [Survey](https://nexusengage.com/help/engagement-hub#survey) - [Attendee](https://nexusengage.com/help/engagement-hub#attendee) - [Sales Enablement Hub](https://nexusengage.com/help/sales-enablement-hub#main-content) - [Dynamics Application](https://nexusengage.com/help/sales-enablement-hub#dynamics-application) - [Salesforce Application](https://nexusengage.com/help/sales-enablement-hub#salesforce-application) - [Release Notes](https://nexusengage.com/help/sales-enablement-hub#release-notes) - [Experience Hub](https://nexusengage.com/help/experience-hub#main-content) - [Customer Portal](https://nexusengage.com/help/experience-hub#customer-portal) - [Onsite Channels](https://nexusengage.com/help/experience-hub#onsite-channels) - [Program Site](https://nexusengage.com/help/experience-hub#program-site) - [Content Management](https://nexusengage.com/help/experience-hub#content-management) - [Analytics](https://nexusengage.com/help/experience-hub#analytics) - [Nexus Experience Hub Single Sign On](https://nexusengage.com/help/experience-hub#nexus-experience-hub-single-sign-on) - [Content Chapters](https://nexusengage.com/help/experience-hub#content-chapters) - [Door Monitor](https://nexusengage.com/help/experience-hub#door-monitor) - [Media](https://nexusengage.com/help/experience-hub#media) - [Home Screen](https://nexusengage.com/help/experience-hub#home-screen) [![Nexus-Logo](https://nexusengage.com/hs-fs/hubfs/Nexus-Logo.jpg?width=143&height=50&name=Nexus-Logo.jpg "Nexus-Logo")](http://www.signet.tv) Nexus Help Center  Contact Nexus Support: [support@nexuscenter.io](mailto:support@nexuscenter.io)  Copyright © 2025, Nexus ```json { "@context" : "https://schema.org", "@id" : "https://nexusengage.com/#organization", "@type" : "Organization", "description" : "AI-powered customer engagement platform for enterprise teams.", "knowsAbout" : [ "Customer Engagement", "Briefing Programs", "Customer Experience", "Sales Enablement", "Executive Briefings", "Customer Advocacy" ], "logo" : { "@type" : "ImageObject", "height" : 32, "url" : "https://nexusengage.com/hubfs/raw_assets/public/nexus-theme/images/theme/nexus-logo.svg", "width" : 160 }, "name" : "Nexus", "sameAs" : [ "https://www.linkedin.com/company/nexus-hub/" ], "url" : "https://nexusengage.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://nexusengage.com/#website", "@type" : "WebSite", "inLanguage" : "en", "name" : "Nexus", "publisher" : { "@id" : "https://nexusengage.com/#organization" }, "url" : "https://nexusengage.com" } ```