--- title: Engagement Hub Release Notes | V 3.09.0 Feb 27 2025 description: Engagement Hub Release Notes | V 3.09.0 Feb 27 2025 --- [Skip to content](https://nexusengage.com/help/engagement-hub-release-notes-v-3.09.0-jan-2025#main-content) English Show submenu for translations ![fb2acfcb-b621-467c-ac7f-d5d4beee378d-1](https://nexusengage.com/hs-fs/hubfs/fb2acfcb-b621-467c-ac7f-d5d4beee378d-1.png?width=200&height=53&name=fb2acfcb-b621-467c-ac7f-d5d4beee378d-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Nexus Website](https://nexuscenter.io/) [Nexus Website](https://nexuscenter.io/) What are you looking for? - There are no suggestions because the search field is empty. 1. [Nexus Help Center](https://nexusengage.com/help) 2. [Engagement Hub](https://nexusengage.com/help/engagement-hub) 3. [Release Notes](https://nexusengage.com/help/engagement-hub#release-notes) # Engagement Hub Release Notes | V 3.09.0 Feb 27 2025 ### Key Enhancements #### New Report Filters ![](https://s3.amazonaws.com/helpscout.net/docs/assets/611aa3c462402b7b1189c148/images/67c17a4a66c50e0e7db92fc5/file-p6P9816C7F.png) **What:** We’ve introduced three new custom filters in the Report Builder to enhance data segmentation and reporting accuracy: - **Customer Attendees Role** filter – Allows users to filter reports based on attendee roles, providing better insights into customer engagement. - **Internal Attendees** filter – Enables users to separate internal participation from customer-facing interactions for clearer reporting. - **Account Sales Region** filter – Helps users analyze data based on regional sales performance, supporting strategic decision-making. **Where:** Reporting - Custom Filters #### “Add From CRM” enhacements ![](https://s3.amazonaws.com/helpscout.net/docs/assets/611aa3c462402b7b1189c148/images/67c17a56e4316048fb4e75b6/file-nEOCwH7Q1k.png) **What:** We have restricted connections to only integrated CRM organizations, preventing users from encountering unknown system errors. **Where:** Account, Opportunities, Contacts - Add From CRM #### Enhanced Session Timeout Functionality, Security and Authorization Flow **What:** Improved session timeout handling by automatically re-authorizing SSO users. Login/password users will be redirected to the authorization screen and, after successful authentication, returned to the page they were on. This ensures a seamless experience while maintaining security. **Where:** Nexus Engagement HUB ### Technical Enhancements #### New Visit Endpoints **What:** We have introduced two new **Visit/Visit Details** endpoints that follow standard best practices, including pagination, validation, and error handling. Additional fields have also been added. For further details, refer to the endpoints' documentation: - [Get Visits](https://briefingedge.helpscoutdocs.com/article/378-visits) - [Get Visit Details](https://briefingedge.helpscoutdocs.com/article/380-visit-detail) **Where:** REST API #### Increased Connection Pool Size for All Services **What:** Adjusted the connection pool size across all services to improve performance and ensure better handling of concurrent requests. This enhancement reduces latency and prevents connection bottlenecks. **Where:** Nexus Engagement Hub Services #### Optimized Connection Usage for Backend .NET Core Applications **What:** Reviewed and adjusted connection usage in backend .NET Core applications to reduce resource consumption and improve system performance. This optimization enhances application stability and efficiency. **Where:** Nexus Engagement Hub ### Bugs Fixing #### {VISIT-LOCATION} Template Parameter Not Using Off-Site Location **What:** The **{VISIT-LOCATION}** template parameter now correctly displays the 'Offsite Location' field if available. If not, it defaults to the site name. **Where:** Email variables #### Fix for Multiple Modal Windows Overlapping **What:** Resolved an issue where multiple modal windows would overlap incorrectly, causing visual clutter and usability issues. Now, modals stack properly with appropriate layering and visibility management. This improves the user experience by ensuring clarity and ease of interaction.. **Where:** Nexus Engagement HUB #### Fix for "Uh Oh" Error When Sending Survey Email **What:** Resolved an issue where users encountered an "Uh Oh" error when attempting to send survey emails. The fix ensures that emails are sent successfully without unexpected failures, improving reliability and user experience. **Where:** Visit Details - Survey #### Fix for Customer Questions Missing in Custom Filters **What:** Resolved an issue where customer questions were not appearing in custom filters. Users can now properly filter reports using customer question criteria, improving data accuracy and usability. **Where:** Reports - Report Details #### Fix for Custom Filters Not Removable from Reports **What:** Resolved an issue where users were unable to remove custom filters from reports. Now, filters can be added and removed seamlessly, ensuring greater flexibility and ease of report customization. **Where:** Reports - Report Details #### Fix for Approval Status Not Updating in Requestor's Dashboard **What:** Resolved an issue where the approval status was not updating correctly in the requestor's dashboard view. Now, status changes are reflected in real-time, ensuring accurate and up-to-date information. **Where:** My Visits (Account Manager role) #### Fix for Visit Date Change Cancelling Invitations and Moving Agenda Items **What:** Resolved an issue where adding a day to a visit would cancel all invitations and move all agenda items to "Proposed." Now, visit modifications retain invitations and maintain agenda item statuses correctly, ensuring a smoother scheduling process. **Where:** Visit Details - Agenda tab, Invitation Manager #### Prevented Duplicate Emails for Users with Multiple Roles in the Same Visit **What:** Updated the email notification logic to ensure that users with multiple roles in the same visit receive only a single email instead of duplicates. This reduces unnecessary emails and improves communication efficiency. **Where:** Email Service #### Receiving Duplicated Emails Fix **What:** Resolved an issue where email duplicates were sent. This fix ensures that users won’t receive email duplicates. **Where:** Email Service - [Engagement Hub](https://nexusengage.com/help/engagement-hub#main-content) - [Release Notes](https://nexusengage.com/help/engagement-hub#release-notes) - [Dashboard and Calendar](https://nexusengage.com/help/engagement-hub#dashboard-and-calendar) - [Visit Requests and Form](https://nexusengage.com/help/engagement-hub#visit-requests-and-form) - [Visit Scheduling and Management](https://nexusengage.com/help/engagement-hub#visit-scheduling-and-management) - [Site and Room Administration](https://nexusengage.com/help/engagement-hub#site-and-room-administration) - [User Management and Profiles](https://nexusengage.com/help/engagement-hub#user-management-and-profiles) - [System Configurations](https://nexusengage.com/help/engagement-hub#system-configurations) - [API](https://nexusengage.com/help/engagement-hub#api) - [Domain](https://nexusengage.com/help/engagement-hub#domain) - [Topics/Agenda](https://nexusengage.com/help/engagement-hub#topics-agenda) - [Global Settings](https://nexusengage.com/help/engagement-hub#global-settings) - [Visit Types](https://nexusengage.com/help/engagement-hub#visit-types) - [Admin](https://nexusengage.com/help/engagement-hub#admin) - [Communication](https://nexusengage.com/help/engagement-hub#communication) - [Visit Management](https://nexusengage.com/help/engagement-hub#visit-management) - [Artificial Intelligence (AI)](https://nexusengage.com/help/engagement-hub#artificial-intelligence-ai) - [Availability](https://nexusengage.com/help/engagement-hub#availability) - [Visit List](https://nexusengage.com/help/engagement-hub#visit-list) - [Export](https://nexusengage.com/help/engagement-hub#export) - [Requestor](https://nexusengage.com/help/engagement-hub#requestor) - [FAQ](https://nexusengage.com/help/engagement-hub#faq) - [Login Access](https://nexusengage.com/help/engagement-hub#login-access) - [Coordinator](https://nexusengage.com/help/engagement-hub#coordinator) - [Visit Status](https://nexusengage.com/help/engagement-hub#visit-status) - [Individual Time Block](https://nexusengage.com/help/engagement-hub#individual-time-block) - [Navigation](https://nexusengage.com/help/engagement-hub#navigation) - [Itinerary](https://nexusengage.com/help/engagement-hub#itinerary) - [Invitation](https://nexusengage.com/help/engagement-hub#invitation) - [Speakers](https://nexusengage.com/help/engagement-hub#speakers) - [Off-Site](https://nexusengage.com/help/engagement-hub#off-site) - [Survey](https://nexusengage.com/help/engagement-hub#survey) - [Attendee](https://nexusengage.com/help/engagement-hub#attendee) - [Sales Enablement Hub](https://nexusengage.com/help/sales-enablement-hub#main-content) - [Dynamics Application](https://nexusengage.com/help/sales-enablement-hub#dynamics-application) - [Salesforce Application](https://nexusengage.com/help/sales-enablement-hub#salesforce-application) - [Release Notes](https://nexusengage.com/help/sales-enablement-hub#release-notes) - [Experience Hub](https://nexusengage.com/help/experience-hub#main-content) - [Customer Portal](https://nexusengage.com/help/experience-hub#customer-portal) - [Onsite Channels](https://nexusengage.com/help/experience-hub#onsite-channels) - [Program Site](https://nexusengage.com/help/experience-hub#program-site) - [Content Management](https://nexusengage.com/help/experience-hub#content-management) - [Analytics](https://nexusengage.com/help/experience-hub#analytics) - [Nexus Experience Hub Single Sign On](https://nexusengage.com/help/experience-hub#nexus-experience-hub-single-sign-on) - [Content Chapters](https://nexusengage.com/help/experience-hub#content-chapters) - [Door Monitor](https://nexusengage.com/help/experience-hub#door-monitor) - [Media](https://nexusengage.com/help/experience-hub#media) - [Home Screen](https://nexusengage.com/help/experience-hub#home-screen) [![Nexus-Logo](https://nexusengage.com/hs-fs/hubfs/Nexus-Logo.jpg?width=143&height=50&name=Nexus-Logo.jpg "Nexus-Logo")](http://www.signet.tv) Nexus Help Center  Contact Nexus Support: [support@nexuscenter.io](mailto:support@nexuscenter.io)  Copyright © 2025, Nexus ```json { "@context" : "https://schema.org", "@id" : "https://nexusengage.com/#organization", "@type" : "Organization", "description" : "AI-powered customer engagement platform for enterprise teams.", "knowsAbout" : [ "Customer Engagement", "Briefing Programs", "Customer Experience", "Sales Enablement", "Executive Briefings", "Customer Advocacy" ], "logo" : { "@type" : "ImageObject", "height" : 32, "url" : "https://nexusengage.com/hubfs/raw_assets/public/nexus-theme/images/theme/nexus-logo.svg", "width" : 160 }, "name" : "Nexus", "sameAs" : [ "https://www.linkedin.com/company/nexus-hub/" ], "url" : "https://nexusengage.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://nexusengage.com/#website", "@type" : "WebSite", "inLanguage" : "en", "name" : "Nexus", "publisher" : { "@id" : "https://nexusengage.com/#organization" }, "url" : "https://nexusengage.com" } ```